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GENEREL CONDITIONS FOR ACCOMMODATION
These general terms and conditions are applicable to the contract for booking accommodation at Vollan Gjestestue. The purpose is to bring clarity to the booking and agreements in advance of your stay, so Vollan Gjestestue can serve our customers in the best possible way.
AGREEMENT VALIDITY
This agreement is binding from the moment the customer has sent in the reservation.
CANCELLATION AND CHARGES
Cancellation deadline for individuel reservations is 24 hours before arrival. If the reservation is cancelled after 3 PM the day before arriwal, the customer will be charged with 100% of the agreed room rate.
Cancellation must be sent in writing to post@vollangjestestue.no.
SETTLEMENT FORM
All payments are made in cash or by credit card unless otherwise agreed in writing.
In billing there is a billing fee of NOK 95, – Minimum amount for crediting is NOK 2000, –
For outstanding amounts due, it is calculated 2% interest per month.
CHECK IN/CHECK OUT
Check in is from 15.00 on the arrival day, and check out is at 12.00 the following day. Check in after 7 PM must be clarified with the hotel, otherwise rooms can be resold.
PRIVACY
Upon approval of our terms and conditions you also agree that Vollan Gjestestue will store your personal information. This information will only be used to log your activity with us, send order confirmations / invoices / receipts and when marketing directly to the customer.
You can contact us at any time to see what information we have, ask us to delete the information or remove you from our mailing list.
THE HOTEL DISCLAIMS ANY LIABILITY FOR:
- Damage and loss of: jewelry, clothing or valuables not deposited against receipt.
- Personal injury which is not a result of gross negligence expelled by Vollan Gjestestue.
FORCE MAJEURE
Events outside Vollan Gjestestue`s control (strike, lock out, official or unofficial work interferences, conflicts and unexpected shortages of staff, fire, lack of supplies, natural disasters, etc.) provides Vollan Gjestestue the right to terminate the contract without liability.
GENEREL CONDITIONS FOR EVENTS / GROUPS
GENEREL CONDITIONS
These general terms and conditions apply as a contract for an event at the Vollan Guest Room. The purpose is to make clarity in terms of agreement so that we can serve our customers in the best possible way.
Validity
The offer is valid for the number of days stated in the e-mail. These rules apply to the extent that no other written agreement has been made for the arrangement of courses, meetings, conferences, companies, travel groups and the like – hereinafter referred to as the event.
Reduction in number
The hotel’s price offers are based on original booking. When changing the arrangement in relation to the original booking, the offer and meeting room facilities will be reviewed again.
Cancellation
Any cancellation and change must be reported in writing to post@vollangjestestue.no
Unpaid cancellation of total bookings or downgrades of room reservations can be made according to:
Up to 30 days before the date of arrival, 100% of the contractual arrangement can be canceled free of charge
Up to 15 days before the date of arrival, 50% of the contractual arrangement can be canceled free of charge
Up to 7 days before the date of arrival, 10% of the contracted event can be canceled free of charge
In case of cancellation above, the promoter is charged with the agreed price.
This applies to accommodation, conference rooms, meals and day conferences.
Settlement form
All payment is settled in cash or by credit card unless otherwise agreed in writing. If invoice is agreed, we charge an invoice fee of NOK 95,-. Incase of late payment, the outstanding amount due is calculated with 2 % interest per month.
Organizer's financial responsibility for the participants
The organizer is responsible for current participant accounts, even if there is a settlement for each participant.
All conference packages for non-residents will be charged on a shared account. The organizer is also liable for damage caused to the hotel as a result of negligence or intentional conduct by the participants.
Name list and checklist
Program and name list, sent 10 days before arrival
Disposition of rooms / meeting rooms
Check in is from 3 PM on the arrival day, and check out is at 12 AM the following day. Check in after 7 PM must be clarified with the hotel, otherwise rooms can be resold.
Other times can be agreed. Meeting rooms are available according to confirmation / meeting planner
Force Majeure
Events outside Vollan Gjestestue`s control (strike, lock out, official or unofficial work interferences, conflicts and unexpected shortages of staff, fire, lack of supplies, natural disasters, etc.) provides Vollan Gjestestue the right to terminate the contract without liability.
CONDITIONS ONLINEBOOKING
GENERAL CONDITIONS OF ACCOMMODATION
GENERAL CONDITIONS OF ACCOMMODATION
These general terms and conditions apply as a contract for booking accommodation at Vollan Gjestestue AS. The purpose is to make clarity in order and agreement conditions ahead of our stay, so that Vollan Gjestestue can serve our customers in the best possible way.
Validity
This agreement is binding from the time the customer has submitted an order.
Cancellations and Changes
The order can not be changed, refunded or canceled.
Settlement Form
The credit card is charged when the booking is confirmed
Disposition of rooms
Check in is from 3 PM on the arrival day, and check out is at 12 AM the following day. Check in after 7 PM must be clarified with the hotel, otherwise rooms can be resold.
The hotel disclaims all responsibility for:
- Damage and loss of: jewelry, clothing or valuables not deposited against receipt.
- Personal injury which is not a result of gross negligence expelled by Vollan Gjestestue.
Force Majeure
Events outside Vollan Gjestestue`s control (strike, lock out, official or unofficial work interferences, conflicts and unexpected shortages of staff, fire, lack of supplies, natural disasters, etc.) provides Vollan Gjestestue the right to terminate the contract without liability.